Help Center

BoostStrike currently focuses on Boosting and complete Accounts.

• Boosting currently covers Valorant, Marvel Rivals, and Overwatch 2, subject to the game and platform options shown in the order builder.
• Complete Account offers may include account contents as attributes; standalone Items, Currency, Top Ups, Digital Codes, and Gift Cards are not launch categories.
• The available catalogue is the source of truth. Do not assume that a platform or service is available because it exists in another game.

Select a supported game, service, platform, region, and the details requested by the order builder.

• Available platforms and service choices are controlled by the current BoostStrike catalogue and may differ by game.
• The quote and estimated timing are guidance for the selected configuration, not a promise of a fixed start or completion time.
• If a choice is missing, use Support instead of entering a different game, platform, or account detail manually.

The order moves through availability, assignment, private coordination, proof, and customer review.

• An eligible Booster can claim an available order once; the server decides the winner if two people try at the same time.
• After a claim, first contact is tracked by the order workflow. The current operational boundary warns at 20 minutes and releases an untouched claim at 25 minutes.
• The Booster shares completion proof through the order workflow. The customer can review the result or report an issue through Support.

Use the order status, private chat, and Support path instead of starting a second duplicate request.

• Check the current order status and reply in the order conversation when a provider has contacted you.
• If the provider does not respond or the work cannot continue safely, report the issue with the order reference and a short factual explanation.
• Support reviews evidence and the next action. BoostStrike does not promise a fixed response time until actual support capacity is confirmed.

Account offers are currently public display and readiness surfaces; checkout and delivery are not active.

• An offer can show the game, platform or provider, region, rank, level, inventory attributes, media, price in SAR, and safe delivery notes.
• Account contents such as skins remain part of a complete Account offer. They are not separate Item listings.
• Do not treat a visible offer, Wallet, Hold, or purchase screen as proof that payment, delivery, settlement, or withdrawal is live.

Seller applications remain a manual Owner decision; completing the form does not grant access automatically.

• The application describes your games, platforms or providers, regions, experience, and safe operating details.
• After acceptance, complete Account offers use game-specific fields, SAR pricing, media, delivery expectations, and the required safety acknowledgement.
• A complete offer may publish automatically after server validation and duplicate checks. Credentials, recovery data, and external contact never belong in the public offer.

Booster applications are reviewed manually before work access is enabled.

• The applicant selects supported games and the available platform capabilities from the current catalogue.
• The Owner reviews experience and evidence, then accepts, requests information, or rejects the application with a recorded reason.
• An accepted Booster receives the approved Boosting capabilities and the existing Account Seller access contract; Seller-only access remains Accounts-only.

Public offers are for safe, comparable account information only.

• Never publish passwords, login values, OTPs, 2FA codes, recovery keys, private email access, or payment data.
• Do not include Discord, Telegram, phone numbers, personal email, external payment instructions, or markup in public fields or media.
• Use clear screenshots without private access data. The system may block unsafe content and prevent an active duplicate account fingerprint.

Keep communication inside the order-scoped workflow so the right team can review it when needed.

• Private order chat is limited to the customer, assigned provider, and the authorized support/admin path for that order.
• Images may be used when they are relevant and safe. Do not move the order to WhatsApp, Discord, Telegram, phone, or external payment routes.
• In-site notifications use short labels such as “New message” or “Order update” and do not preview message bodies or sensitive details.

Completion is reviewable and a reported issue freezes the relevant review window for an Owner decision.

• For Boosting, Delivered starts the customer review path and the current 72-hour hold/readiness window. The provider can continue eligible work while the state is pending.
• For Accounts, the future protection window is five days after correct delivery. This does not activate Account checkout or delivery today.
• A dispute preserves the relevant evidence and freezes the timer until the Owner records the next decision. Refund or money movement execution remains disabled in this stage.

The platform keeps only operational context needed for the relevant workflow and safety review.

• Order chat follows the current 20-day operational retention decision; dispute evidence can remain until the case is closed and then is eligible for cleanup.
• Notifications are body-free and do not store message text, passwords, OTPs, recovery codes, or payment secrets.
• Admin access is scoped to the case and recorded for audit. Aggregate measurements must not identify a person or capture free-text or sensitive values.

Payment, withdrawals, settlement, and KYC are intentionally deferred to a separate future gate.

• SAR is the presentation currency for current offer and read-only finance surfaces; it is not a signal that money can move.
• Checkout, refunds, release, withdrawals, payouts, provider setup, and payment webhooks are disabled or read-only until separately approved and integrated.
• Do not submit identity documents or payment details through current forms. A future KYC flow will require a separate provider contract and owner approval.